Regional Operations Manager – Hotel Partnerships (F/H)

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Regional Operations Manager – Hotel Parnerships.

The MICHELIN Guide is the international reference for restaurants and hotels for discerning travellers looking for high quality, memorable experiences! The MICHELIN Guide's aim is to support all travellers in their mobility experiences by offering them a selection of the best places to eat and stay.  Their ethos regarding hotels is the same as that of its restaurants: to recommend only unique establishments that stand out for their comfort, personality and uniqueness. Selected by our hotel experts, these 6,000 establishments invite you to travel the world. Headquartered in Paris, France.

Tablet is all about discovering the world's most extraordinary hotels — places where you'll find a memorable experience, not just a room for the night. For 20+ years we’ve scoured the earth, evaluating hotels that meet our high standards across every price point, creating a hand-picked selection that’s proven and inspired. Our mission is to open doors to places people will love that they might not have found on their own, extraordinary places that reflect the beauty and diversity of the world. Our team believes that travel brings people of all backgrounds together. Our hotels provide an unforgettable backdrop for that union. Headquartered in New York City, USA.

Responsibilities:

As a Regional Operations Manager you will work closely with contracted hotel partners, and their preferred distribution channel, to activate their account and maintain competitive pricing, as well as accurate hotel, room, rate and policies throughout the lifecycle of their account on The MICHELIN Guide and Tablet Hotels.

This role reports to the Head of Operations and works in tandem with a Regional Business Development Manager with the support of global coordinators.

This position is integral to the successful ROI for The MICHELIN Guide, Tablet Hotels and each hotel partner.  It requires strong organizational skills including follow up, time management, ability to multi-task, work in a team and manage multiple priorities in a fast-paced environment.  

Core Activities:

Onboarding new hotel partners once they have been contracted by the corresponding Regional Business Development Manager. This includes working closely with the hotel to establish connectivity through their preferred distribution channel and provide partner specific guidance throughout the process.   This includes ensuring all rates, room types, policies and Plus member benefits (if applicable) are accurate at time of launch and maintained throughout the partnership.  Additional responsibilities, include:

• Regularly scheduled audit and actionable plan to ensure competitive pricing and inventory availability
• Rate setup for member only, Insider Rates, for hotels participating in similar programs with other OTAs.
• Rate setup for limited time sales secured by the Regional Business Manager.
• Performance dashboard logistics for Plus participating hotels.
• Supporting hotel partners as needed to maintain accurate cancellation, tax and hotel policies.

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelor''s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

•At least one year experience working with online distribution channels within the lodging industry or 4  years experience working in the lodging industry with familiarity with room and rate inventory setup.

• Bilingual French and English

Preferred:

• 4 year college degree.

• Online travel agency and channel manager experience.

Job based in Boulogne-Billancourt

Open to part time home office

Package : 48 to 52k€ + bonus, depending on profile and experience.

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